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About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 11
Service-based IT & agentic AI to reshape 2026 spend
Fri, 12th Dec 2025
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storage
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hybrid cloud
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data analytics
Service-first IT, agentic automation and real-time data platforms are set to dominate 2026 enterprise tech strategies and infrastructure spend.
AI set to power autonomous workflows & new work models
Fri, 12th Dec 2025
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data protection
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digital transformation
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hcm
AI is tipped to run entire corporate workflows by 2026, forcing firms to rebuild software and reorganise staff around skills, not hierarchies.
Cloud marketplaces and SaaS reshape global IT spend
Fri, 12th Dec 2025
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saas
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crm
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digital transformation
Cloud marketplaces and SaaS are set to transform global IT spend, with Omdia forecasting USD $163 billion marketplace sales by 2030.
Safe AI coaches staff to cut cyber attack errors
Fri, 12th Dec 2025
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firewalls
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data protection
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network security
Safe AI “coaches” embedded in workplace tools are cutting repeat cyber incidents by up to 95%, as firms race to counter AI-driven attacks.
Oxylabs experts forecast AI bubble risks & browser wars
Fri, 12th Dec 2025
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rpa
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data privacy
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llms
Oxylabs experts warn AI hype could swell into a bubble by 2026 as new 'agent' browsers challenge Chrome and Europe tightens data rules.
AI reshapes cyber threats as experts warn on automation
Fri, 12th Dec 2025
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malware
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ransomware
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iot security
AI will transform cyber threats by 2026, experts say, but warn over-automation and legacy systems could imperil critical infrastructure.
AI set for post-transformer shift to memory-led tools
Fri, 12th Dec 2025
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partner programmes
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rpa
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supply chain
AI firms tip 2026 as the dawn of a post-transformer era, with memory-led, workflow-specific systems overtaking general-purpose models.
Agentic AI surge in 2026 sparks fresh cyber security risks
Fri, 12th Dec 2025
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firewalls
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digital transformation
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network security
Security experts warn agentic and generative AI will rapidly widen global cyber attack surfaces in 2026, outpacing current safeguards.
Data infrastructure, not models, now holds back AI
Fri, 12th Dec 2025
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saas
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data analytics
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digital transformation
New research finds just 6% of enterprise AI leaders say their data infrastructure is ready, making data the key brake on AI progress.
Gen Z trust creators over brands for tech decisions
Fri, 12th Dec 2025
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mdm
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martech
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smart home
Gen Z now trust online creators over tech brands, reshaping how phones, wearables and smart home devices are discovered and bought.
Conversational AI set to reshape legal knowledge work
Fri, 12th Dec 2025
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devops
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digital transformation
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ecm
Conversational AI agents are poised to become lawyers' primary interface to knowledge, automating complex workflows while humans oversee quality.
AI-native attacks drive shift to continuous cyber tests
Fri, 12th Dec 2025
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devops
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biometrics
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physical security
AI-native cyber attacks and synthetic IDs are forcing firms to shift from periodic checks to continuous, AI-driven security testing by 2026.
Cyber leaders tip 2026 shift to resilience over prevention
Tue, 9th Dec 2025
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firewalls
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dr
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ransomware
Cyber chiefs predict 2026 cyber budgets will pivot from prevention and box-ticking to rapid response, recovery and demonstrable resilience.
Cloudflare outage exposes risks of AI & payments reliance
Tue, 9th Dec 2025
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digital transformation
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fintech
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cx
Cloudflare's latest outage fuels fears over fragile AI and payments systems as firms brace for weeks of disputes and operational fallout.
How AI, social commerce & experience will reshape retail in 2026
Fri, 5th Dec 2025
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cx
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martech
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ai
By 2026, AI, social commerce and immersive physical retail experiences will transform how consumers interact with brands both online and in stores.
Finance teams brace for rising AI risks, fatigue & compliance in 2026
Fri, 5th Dec 2025
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data protection
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hyperscale
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dc
Finance teams face rising AI-driven fraud, fatigue and stricter compliance in 2026, reshaping how businesses manage risk and productivity globally.
AI-driven data & supply chain innovation to reshape retail in 2026
Fri, 5th Dec 2025
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devops
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data analytics
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digital transformation
AI and predictive analytics are set to transform retail supply chains in 2026, enhancing customer experience and operational efficiency.
Business leaders call for AI that boosts collaboration, not silos
Fri, 5th Dec 2025
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uc
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cx
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martech
A survey reveals 81% of business leaders want AI tools that enhance teamwork, as current individual-focused AI limits collaboration and ROI globally.
Flexible work, AI & wellbeing to shape workplaces by 2026
Fri, 5th Dec 2025
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uc
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hcm
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ai
By 2026, AI, flexible work, and wellbeing will reshape workplaces, with firms prioritising local hubs, skill-based hiring, and employee satisfaction to boost growth.
Ransomware tactics shift as manufacturing faces data theft surge
Fri, 5th Dec 2025
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firewalls
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ransomware
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encryption
Ransomware attacks on manufacturing shift from encryption to data theft and extortion, with recovery costs averaging USD $1.3 million, reveals new research.