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About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 22
Cognizant sets world record with global AI hackathon & 53,199 staff
Sat, 23rd Aug 2025
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erp
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genai
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ai
Cognizant set a GUINNESS WORLD RECORD with 53,199 staff in a global AI hackathon, creating over 30,600 ideas to boost innovation and AI skills.
New book urges brands to prioritise authentic social media
Sat, 23rd Aug 2025
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cx
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martech
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digital engagement
Tom Miner's new book, Social First Brands, urges companies to build loyalty through authentic social media engagement, not boardroom-crafted marketing.
eDesk expands US operations to boost AI-driven support for eCommerce
Sat, 23rd Aug 2025
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cx
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martech
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commerce systems
eDesk expands its US operations to support growing eCommerce brands with AI-driven helpdesk solutions, managing millions of customer queries each month.
AI-driven phishing & ransomware surge in first half of 2025
Thu, 21st Aug 2025
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malware
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ransomware
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phishing
Acronis reports a 70% rise in ransomware victims in H1 2025, with AI-driven phishing attacks surging, especially targeting managed service providers.
Camunda named Strong Performer for orchestration in Forrester Wave
Thu, 21st Aug 2025
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digital transformation
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erp
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ai
Camunda has been named a Strong Performer in the Forrester Wave for digital process automation, praised for its orchestration and support of key process standards.
Transcend launches AI tools for compliance with data privacy laws
Thu, 21st Aug 2025
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data protection
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martech
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cdp
Transcend has launched AI tools providing strict controls on data training and deletion, helping firms meet growing global privacy regulations like GDPR and the EU AI Act.
ISACA unveils AI security credential to boost cyber expertise
Thu, 21st Aug 2025
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advanced persistent threat protection
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soc
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ai security
ISACA has launched the Advanced in AI Security Management credential to enhance cybersecurity expertise amid rising AI-driven threats.
Workday breach highlights rising third-party cyberattack risks
Thu, 21st Aug 2025
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crm
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martech
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hcm
Workday has suffered a data breach exposing contact details, highlighting growing risks from social engineering and third-party cyberattacks this summer.
AI-generated code raises security risks as governance lags
Fri, 15th Aug 2025
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application security
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devsecops
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supply chain
Over half of organisations use AI coding assistants, yet only 18% have formal governance, raising security risks amid rising breaches, says Checkmarx report.
monday.com expands partner programme with AI & service focus
Fri, 15th Aug 2025
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digital transformation
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cx
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martech
monday.com enhances its partner programme with new AI and Service specialisations to boost expertise, revenue streams and customer alignment globally.
Sage unveils AI features to boost speed & sustainability in finance
Fri, 15th Aug 2025
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fintech
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risk & compliance
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ai
Sage unveils AI-driven features in Sage Intacct to streamline finance tasks, speed up processes, and provide sustainability insights for UK and global teams.
Blackline Safety boosts in-house QA to enhance global reliability
Fri, 15th Aug 2025
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devops
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data analytics
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iot
Blackline Safety expands in-house quality assurance at Calgary facility, boosting testing to ensure reliability for workers worldwide across 75 countries.
SharePoint flaw sparks urgent patch call amid new RCE threat
Fri, 15th Aug 2025
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firewalls
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network security
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advanced persistent threat protection
Organisations urged to urgently patch Microsoft SharePoint after a critical flaw raises risk of remote code execution when combined with other vulnerabilities.
Disruptive tech delivers mixed results for environmental sustainability
Fri, 15th Aug 2025
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hyperscale
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iot
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dc
Forrester's report reveals that disruptive tech like AI and IoT aid environmental goals but also pose risks such as higher energy use and electronic waste by 2025.
Trend Micro launches agentic SIEM to boost proactive cybersecurity
Fri, 15th Aug 2025
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siem
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advanced persistent threat protection
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supply chain
Trend Micro unveils an agentic AI-powered SIEM that slashes onboarding time, boosts threat detection, and supports seven years of data archives for compliance.
ScienceLogic unveils new AI features to boost IT automation & insight
Fri, 15th Aug 2025
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hybrid cloud
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data analytics
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edge computing
ScienceLogic unveils new AI features in its platform to enhance IT automation, observability, compliance, and low-code development for IT teams.
ShinyHunters & Scattered Spider escalate attacks on Salesforce
Thu, 14th Aug 2025
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mfa
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cloud security
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martech
Cybercriminal groups ShinyHunters and Scattered Spider have escalated phishing attacks on Salesforce and major firms like Google, signalling possible collaboration.
Five key marketing trends to shape fashion & beauty in 2025
Thu, 14th Aug 2025
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cx
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martech
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personalisation
Taboola reveals five marketing trends shaping fashion and beauty in 2025: authenticity, social commerce, inclusivity, AR, and sustainability drive consumer choices.
Red Hat named leader in 2025 Gartner Magic Quadrant for containers
Thu, 14th Aug 2025
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virtualisation
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private cloud
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devops
Red Hat OpenShift has been named a Leader in Gartner's 2025 Magic Quadrant for Container Management for the third consecutive year.
Tenable unveils AI Exposure to manage enterprise generative AI risk
Thu, 14th Aug 2025
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ai security
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genai
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ai
Tenable launches AI Exposure, an extension to Tenable One, to help enterprises manage risks from generative AI tools like ChatGPT Enterprise and Microsoft Copilot.