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About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 32
Quantum AI seeing rising business interest despite high costs
Thu, 8th May 2025
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data analytics
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quantum computing
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supply chain
Over 60% of 500 global business leaders are investing in or exploring quantum AI, citing promise in data analytics amidst cost and knowledge barriers.
AI reshapes data centre energy, cooling & sustainability strategies
Wed, 7th May 2025
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datacentre infrastructure
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data analytics
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digital transformation
AI's rapid growth is forcing data centres worldwide to rethink power, cooling, and design, boosting energy use and sparking innovative, sustainable solutions.
Transparency urged to build stronger client-agency trust
Wed, 7th May 2025
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uc
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devops
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apm
Helen Johnson, Tangram's founder, urges agencies to boost transparency in client relationships, citing that 40% of clients may switch partners within six months.
AI-focused marketing risks eroding trust, says new research
Wed, 7th May 2025
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cx
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martech
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genai
New study finds consumers trust companies more when they promote human expertise over AI, especially in personalised services like healthcare and luxury goods.
Cloudhouse & ServiceNow join forces to boost IT governance
Mon, 5th May 2025
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itsm
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servicenow
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security vulnerabilities
Cloudhouse partners with ServiceNow to boost IT governance via integrated Guardian platform, enhancing application compatibility and infrastructure visibility.
Trend Micro launches AI threat detection for enterprise security
Mon, 5th May 2025
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semiconductors
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hyperscale
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cloud security
Trend Micro launches AI-powered threat detection on AWS, combining NVIDIA tech to safeguard enterprises scaling up their AI operations worldwide.
GenAI promises manufacturing boost but firms lack readiness
Mon, 5th May 2025
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digital transformation
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edge computing
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iot
Manufacturers see generative AI as key to transformation but 92% lack the tech and policies needed, says NTT DATA research across 34 countries.
Survey finds trust, safety & security key for CX in 2025
Mon, 5th May 2025
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digital transformation
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cx
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martech
A global survey reveals enterprises plan to boost investment in trust, safety and security for customer experience amid rising compliance and fraud challenges.
8x8 unveils new AI tools, RCS messaging & digital wallet pay
Mon, 5th May 2025
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saas
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uc
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cx
8x8 enhances its Customer Experience platform with AI tools, RCS messaging, and digital wallet payments for improved, personalised user interactions.
Zoho unveils advanced AI for Creator, boosts privacy focus
Fri, 2nd May 2025
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data privacy
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ai
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agentic ai
Zoho unveils ten new AI-powered features for its low-code platform, boosting app development speed and privacy without extra cost to users.
Cyberattacks highlight urgent need for Zero Trust security
Fri, 2nd May 2025
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encryption
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mfa
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ai security
Recent cyber attacks are raising calls for stronger, identity-focused cybersecurity, including Zero Trust principles, with traditional password hygiene no longer sufficient.
Weak passwords expose gaps in digital security, experts warn
Fri, 2nd May 2025
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pam
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mfa
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cybersecurity
Ahead of World Password Day, experts warn legacy password methods fail as users struggle with complexity and human nature, risking digital security.
Personalised data & AI crucial for brands' future success
Fri, 2nd May 2025
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data analytics
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cx
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martech
Circana's new report reveals how brands can boost customer lifetime value through personalised commerce, leveraging data tech and predictive analytics.
AI offers vital support for dementia care but risks remain high
Fri, 2nd May 2025
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ai
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alexa
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mental health
AI aids dementia patients and carers with daily tasks and companionship, yet overuse risks cognitive decline and increased social isolation, experts warn.
Cloud Security Alliance report urges new defences for cloud
Fri, 2nd May 2025
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devops
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cloud security
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iam
The Cloud Security Alliance's 2025 report reveals repeated cloud security failures, urging firms to bolster identity controls and shared defence measures.
Black Kite launches tool for third-party vulnerability insight
Fri, 2nd May 2025
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ransomware
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supply chain
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breach prevention
Black Kite launches Vulnerability Intelligence Briefs to help organisations identify and manage third-party cyber risks, enhancing supply chain security.
Gresham unveils web-based upgrade for investment data platform
Fri, 2nd May 2025
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api
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integration
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financial services
Gresham upgrades Control for Investment Management with a new web interface, boosting integration and automation for over 100 investment clients globally.
Experts urge businesses to move beyond passwords for security
Fri, 2nd May 2025
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mfa
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cloud security
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advanced persistent threat protection
On World Password Day, experts urge moving beyond strong passwords to layered security, including MFA and AI, as 79% of attacks now bypass malware.
Minimus launches with USD $51 million to cut 95% of CVEs
Wed, 30th Apr 2025
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cloud security
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application security
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supply chain
Minimus launches with USD $51 million to cut 95% of CVEs in software supply chains, offering secure components and faster vulnerability reduction.
Half of consumers trust brands more when using passkeys
Wed, 30th Apr 2025
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gaming
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surveillance
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biometrics
Nearly half of consumers would trust brands more using passkeys instead of passwords, with 56% of 25-34-year-olds supporting the shift, says Thales study.