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About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 8
Survey finds US staff fear speaking up on misconduct
Fri, 23rd Jan 2026
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hcm
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risk & compliance
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education, learning & training
US survey finds many staff fear retaliation and uneven discipline for misconduct, with over three-quarters ready to quit if they feel unsafe.
Experts warn AI era demands tougher data protection
Fri, 23rd Jan 2026
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data protection
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digital transformation
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pam
Experts say AI-driven attacks and rampant data leaks mean organisations must verify outputs, curb collection and harden identity controls.
Testlio unveils LeoInsights to turn QA data into strategy
Fri, 23rd Jan 2026
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gaming
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devops
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data analytics
Testlio launches LeoInsights AI to turn fragmented QA metrics into executive-ready insights on risk, release velocity and testing investment.
AppOmni study pegs average SaaS breach at USD $1.365m
Fri, 23rd Jan 2026
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saas
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digital transformation
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cloud security
AppOmni study finds average SaaS breach costs USD $1.365m, as customers report big time savings, fewer audit issues and faster detection.
Data Privacy Day spotlight on control, resilience, design
Fri, 23rd Jan 2026
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data protection
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dr
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ransomware
Data Privacy Day shifts focus from policy to proof, as firms embed control, resilience and design into complex hybrid data estates.
Retail & wholesale hit by exposed shared credentials
Fri, 23rd Jan 2026
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ransomware
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supply chain
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risk & compliance
Over 70% of major retailers and nearly 60% of wholesalers have exposed credentials, leaving shared supply chains ripe for attack.
Misconfigured cloud training labs open paths to attacks
Fri, 23rd Jan 2026
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firewalls
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hyperscale
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cloud security
Misconfigured cloud training labs on AWS, Google Cloud and Azure expose major firms to live attacks via overly permissive access roles.
Privacy shifts from compliance checkbox to market edge
Fri, 23rd Jan 2026
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data protection
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data analytics
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digital transformation
Privacy is shifting from a legal checkbox to a strategic differentiator as watchdogs and customers demand proof of real-world data protection.
Trend Micro warns firms on hidden risks of AI models
Thu, 22nd Jan 2026
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digital transformation
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ai security
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risk & compliance
Trend Micro warns firms that unmanaged use of AI models could trigger major legal, financial and reputational risks worldwide.
Five9 & Google Cloud launch unified AI contact centre CX
Thu, 15th Jan 2026
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uc
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data analytics
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digital transformation
Five9 and Google Cloud unveil a joint AI-powered CX platform, unifying contact centre workflows and customer data across all channels.
UK cyber plan tackles state threats & ransomware
Thu, 15th Jan 2026
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storage
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malware
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firewalls
UK launches cyber action plan as state-backed threats surge, forcing vital services to rethink defences and even return to tape backups.
AI slowdown pushes employers to prioritise reputation
Thu, 15th Jan 2026
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digital transformation
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hcm
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risk & compliance
AI hiring slowdown pushes employers to scrutinise online reputation, raising the bar for trust and squeezing early‑career candidates.
Chargebacks surge threatens retailers' holiday profits
Thu, 15th Jan 2026
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data analytics
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fintech
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cx
Chargebacks surge after record online holiday sales, with USD $181 billion in returns putting retailers' first-quarter profits at risk.
Instagram denies breach after 17m user records leak
Thu, 15th Jan 2026
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data protection
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mfa
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phishing
Instagram denies a data breach after a dataset on 17m users appears on hacking forums, blaming old leak scraps and a fixed reset bug.
Channel partners shift to data-led growth strategies
Wed, 14th Jan 2026
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data analytics
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digital transformation
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cx
Channel partners in five markets plan to prioritise data-led products and consulting in 2026, edging out managed services and subscriptions.
Infobip named Frost CPaaS growth & innovation leader
Wed, 14th Jan 2026
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saas
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uc
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digital transformation
Infobip named a growth and innovation leader in Frost & Sullivan's latest CPaaS report, praised for cross-channel AI-driven communications.
Progress forecasts orchestration-led AI shift in 2026
Wed, 14th Jan 2026
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data protection
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hybrid cloud
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digital transformation
Progress predicts 2026 will mark a shift from AI pilots to orchestrated, governed platforms, widening the gap between leaders and laggards.
AI in 2026: fragile data, hybrid clouds & profit race
Wed, 14th Jan 2026
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saas
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data protection
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dr
AI in 2026 will be less about dazzling breakthroughs and more about fragile data, hybrid clouds and investor pressure for real profits.
Codific sets 2026 priorities for boards on cyber risk
Tue, 13th Jan 2026
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data protection
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ransomware
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cloud security
Codific urges boards to prioritise preemptive cyber defence, identity and supply-chain control as 2026 scrutiny and rules tighten.
C-suite leaders eye AI, cost cuts & flexible work by 2026
Tue, 13th Jan 2026
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digital transformation
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hcm
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ai
C-suite leaders plan to double down on AI, cost cuts and flexible work by 2026, despite tight budgets and rising tech and labour pressures.